Giantex recalls 1,155 blue lounge chairs after reported finger amputation; stop use and seek refund
Giantex has recalled about 1,155 blue lounge chairs (model NP10025NY) sold online after a reported finger amputation from the chair’s adjustable backrest pinch point. Owners who purchased between August 2023 and October 2025 should stop use and contact Giantex for a full refund.
Key takeaways
- Product recalled: Blue Giantex lounge chair, model NP10025NY, five-position adjustable locking system.
- Hazard: Pinch point in the adjustment mechanism led to an amputation report; do not use the chair.
- Remedy: Giantex offers a full refund via prepaid return or photo-documented destruction; contact the company immediately.
- Where sold: Amazon.com and Giantex.com between August 2023 and October 2025 (about 1,155 units).
What happened and why the CPSC acted
Federal safety officials and the manufacturer issued a recall after receiving a report that a consumer’s finger was amputated while adjusting the lounge chair’s backrest. The U.S. Consumer Product Safety Commission determined the chair’s design leaves a pinch point in the adjustment mechanism that poses an amputation hazard.
The recall notice identifies the chair as model NP10025NY, describing its five-position locking system and dimensions. The action — intended to stop further injuries — covers about 1,155 units sold online and urges owners to stop using the chair immediately.
Reported incident: a finger was amputated while adjusting the backrest, prompting the CPSC recall.
How to identify the recalled Giantex lounge chair
- Color: blue.
- Model number: NP10025NY printed on the front and side of the product packaging.
- Size: about 76 inches long, 23 inches wide and 13 inches high; backrest adjusts from 13.5 to 26.5 inches.
- Features: five-position adjustable locking system and a detachable headrest pillow.
If your chair matches these details and was purchased from Amazon.com or Giantex.com between August 2023 and October 2025, treat it as potentially dangerous and follow the recall steps below.
What Giantex is offering and how the refund works
Giantex is offering a full refund. Consumers may either return the chair using a prepaid return package provided by Giantex or destroy the chair and submit photographic proof of destruction. If destroying the chair, Giantex requests that you detach the headrest pillow, cut the fabric, and submit photos that clearly show the chair has been disabled.
To begin the remedy process, owners should stop using the chair and contact Giantex for specific instructions.
How to contact Giantex and document for a refund
- Phone: call Giantex toll-free at 844-242-1885 (available anytime).
- Email: support@giantex.com.
- Online: visit Giantex’s site and click “RECALL INFORMATION” per the CPSC notice.
Steps to preserve evidence and speed refund processing:
- Stop using the chair immediately.
- Locate packaging or paperwork to confirm model NP10025NY.
- Contact Giantex by phone or email, or follow the instructions linked from the CPSC recall page.
- If returning: request the prepaid return package and follow shipping instructions.
- If destroying: detach the headrest, cut the fabric as directed, take clear photos showing the chair is disabled, and keep copies of all communications.
- Save proof of purchase (Amazon or Giantex order confirmation).
Where the chairs were sold and what to check
The recall applies to chairs sold on Amazon.com and Giantex.com between August 2023 and October 2025, priced between $75 and $90. Check your order history and confirmation emails for product images and the model number. Owners in shared households, rentals, HOAs and property management should inspect storage and common areas for the recalled chairs.
Reporting injuries and seeking medical help
If you or someone in your household has been injured by this chair, seek immediate medical attention. Then report the incident to the CPSC through their recall reporting procedures. Provide details and photos if it is safe to do so — accurate reporting helps regulators track hazards and prevent future injuries.
Implications for Las Vegas, Nevada
Las Vegas residents often use affordable outdoor furniture year-round. Although the recall covers roughly 1,155 chairs nationwide, even a small number of affected chairs in the Las Vegas area can create costs and safety concerns for homeowners, renters and short-term rental operators.
Local impacts to consider:
- Economic: refunds should cover the $75–$90 purchase price, but logistics may create short-term costs for rental operators.
- Public safety: poolside and patio chairs are high-traffic items; remove recalled chairs from common areas immediately.
- Regulatory: Nevada consumer protection agencies encourage residents to document communications and report hazards.
- Community: property managers and HOAs should notify residents and inspect shared spaces for the model NP10025NY.
Practical steps for Las Vegas residents
- Review recent purchases from Amazon.com and Giantex.com for model NP10025NY.
- Remove any matching chairs from use and keep them away from children.
- Contact Giantex at 844-242-1885 or support@giantex.com for return or destruction instructions.
- Document packaging, model number, photos of the chair, and all communications for your records.
- If managing rentals: notify tenants and coordinate returns or destruction per Giantex’s instructions.
Sources and further reading
Referenced materials:
- U.S. Consumer Product Safety Commission recall page — Giantex Recalls Lounge Chairs Due to Amputation Hazard.
- Fox Business report on the recall and the reported injury.
Note
Owners of the recalled model NP10025NY should stop using the chair immediately and follow the CPSC and Giantex instructions linked above for safe resolution and refunds.
